Video conferencing is now playing a critical role in successful business communications. Whether collaborating with fellow employees, hosting meetings with customers, suppliers or partners or providing training sessions – video conferencing can do the lot!
Understandably what a lot of people think about is the video quality. It’s generally the first thing that spring to mind. What often get’s over looked but is equally important is good quality audio. There’s nothing worse than being in a videoconference with poor quality. It will instantly slow down the meeting, as participants will have to repeat themselves. Even worse is that participants may misunderstand what is being said due to bad audio.
Here’s a few tips when investing in your own video conferencing system….
Design a Space with Audio in Mind
Without having clear and coherent audio the massive benefits of video conferencing are cancelled out so it is important to consider the space early on. Designing the sound to suit your space/room will be critical to the functionality and success of your system.
In bigger spaces larger speakers will be needed to project the audio around the room or venue. Some speaker systems are excellent at evenly dispersing the sound and some need a little help so always seek advice and make sure you’re getting the correct system.
You may want to add a touch of acoustic treatment to the room to help improve the quality.
Remove Background Noise
Background noise can cause a lot of problems during an important video call – often this can be more disruptive than a bit of audio drop out hear and there.
The idea of video conferencing is to improve and enhance communication but overwhelming background noise can put a stop to this pretty quickly!
Very often disturbances come from people within the conference room – noise from personal devices (smartphones, tablets and laptops) can very quickly get in the way of a call.
A good approach is to establish a set of rules/guidelines to help keep the background noise to a minimum where possible – start as you mean to go on!!
Cut out Cross Talk
Cross talk can make audio very difficult where people are trying to get their views heard over one another.
Try having a clearly defined and good structure in place for each video call that people can follow and reduce issues caused by cross talk.
Good Quality Microphones
It goes without saying that having a good quality microphone will make all the difference but we’ll say it anyway!
At one stage companies were only concerned with the quality of the picture on the screen but thankfully they are now also investing in high quality microphones that make a real difference during a call.
For example the Polycom Group 300 microphone is fantastic and has a range of up to seven feet – ideal for a smaller room with three to four participants. The Polycom Group 700 on the other hand is excellent for larger rooms. It is an extremely versatile system with high-end microphones and stunning quality audio.
Video Conferencing Audio Solution
If you need any help or advice we’d love to talk you through the latest products in the market place so please don’t hesitate giving us a call.